Privacy Policy

Effective Date:

Website: www.europetravels.me
Company: Europe Travels & Tours

Europe Travels & Tours (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

By using our website or submitting your information through our forms, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

a) Personal Identification Information

  • Full name
  • Email address
  • Phone number
  • Nationality
  • Passport details (for visa processing only)
  • Travel preferences and enquiry details

b) Payment Information

  • Payment details are processed through secure third-party gateways
  • We do not store your card or bank details on our servers

c) Technical & Usage Information

  • IP address
  • Browser type and device details
  • Pages visited and time spent on the website
  • Cookies and tracking data

2. How We Use Your Information

Your information is used only for legitimate business purposes, including:

  • Responding to your travel and visa enquiries
  • Processing bookings, reservations, and visa applications
  • Providing customer support
  • Sending booking confirmations and travel updates
  • Improving our website and services
  • Sending promotional offers (only if you opt in)

We never sell or rent your personal data to third parties.

3. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Understand user behaviour
  • Improve website performance
  • Personalise content and offers

You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

4. Sharing of Information

We may share your information only when necessary with:

  • Airlines, hotels, tour operators, and local travel partners
  • Visa processing authorities and embassies
  • Payment gateway providers
  • Legal or government bodies, if required by law

All partners are required to follow strict data protection standards.

5. Data Security

We take reasonable technical and administrative measures to protect your personal data against:

  • Unauthorized access
  • Data loss
  • Misuse or alteration

However, no online transmission or storage method is 100% secure. While we strive to protect your data, absolute security cannot be guaranteed.

6. Data Retention

We retain your information only for as long as necessary:

  • To fulfill travel and visa services
  • To comply with legal and regulatory requirements
  • For internal record keeping and dispute resolution

You may request deletion of your data unless retention is legally required.

7. Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of incorrect or incomplete data
  • Request deletion of your personal data
  • Withdraw consent for marketing communications
  • Request data portability, where applicable

To exercise any of these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites (airlines, hotels, payment providers, etc.). We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies separately.

9. Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect data from minors without parental consent.

10. International Data Transfers

If you are accessing our website from outside your country, your data may be transferred and processed in countries where our servers, partners, or service providers are located. By using our services, you consent to this transfer.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or our business practices. All updates will be posted on this page with a revised effective date.

12. Contact Information

Europe Travels & Tours
Email: info@europetravels.com
Phone / WhatsApp:
Address:

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